Balances

As a company that is part of a supply chain primarily of precious metals transformed into jewelry, Majoral Jewelry informs all its agents, whether internal or external, about the principles and values with which the organization will relate to third parties both internally and externally.

This is the scheme we have followed according to OECD recommendations.

Source: OECD Due Diligence Guidance for Responsible Business Conduct (2018)

This document is based on the OECD Due Diligence Guidance for Responsible Supply.

Majoral Jewelry commits to fully incorporating responsible business conduct into its policies and management systems. Consequently, it will identify and evaluate possible negative impacts caused in its supply chains and commercial relationships in which it participates so that they can be prevented, reduced, or eliminated.

Similarly, it will carry out a review to verify the result of the modifications or suppressions implemented, detailing the measures being taken to address these impacts and consequently, what measures the organization applies to repair them in those cases where it has not been possible to avoid them.

Majoral Jewelry integrates a series of values into its relationships both inside and outside the organization. These values are an essential part of its corporate culture and are based on the Declaration of Human Rights. The organization subscribes to the declaration made by the United Nations on December 10, 1948, and will act in accordance with these principles as indicated in its code of ethics:

As a consequence of having subscribed to the declaration made by the United Nations on December 10, 1948, regarding Human Rights, Enric Majoral SL establishes procedures to detect, avoid, and correct when necessary, possible impacts on Human Rights that may have been caused throughout its business chain.

Similarly, compliance with the laws established in the European Union and all those rules derived from them is guaranteed.

Majoral Jewelry will use the RJC Toolkit to identify any risk situations that might exist throughout its chain of commercial relationships.

Product and service suppliers can be architects, or also victims, of certain impacts on Human Rights, and this circumstance may have been transferred throughout the business chain. Majoral Jewelry will ALWAYS make the pertinent inquiries to verify that the products and services it contracts will be exempt from this issue. These inquiries will include a mandatory procedure for all new suppliers or clients (counterpart) which will in turn include a KYC (Know Your Counterpart) form.

1. It will be verified that the country or region of origin is not included in the list of conflict countries: https://www.cahraslist.net/
2. Priority will be given to suppliers who are members of certification systems that offer sufficient guarantees (Fairmined, RJC...). These guarantees may refer to the environment, child exploitation, or any other factor that may raise suspicions that some impact on Human Rights is occurring.
3. Priority will also be given to suppliers who explicitly affirm their commitment to the same values that guide Majoral Jewelry. Suppliers and intermediary clients who have subscribed to Majoral Jewelry's Code of Ethics.
4. Priority will also be given to suppliers who have been audited by recognized organizations to verify the truthfulness of their statements.
5. Evidence will be required from all suppliers who do not offer the above guarantees.

1. Majoral Jewelry will properly identify its clients to avoid impersonation, deviations, and general negative consequences on Human Rights. Consequently, it must comply with all legal procedures listed in the Law for the prevention of money laundering (19/1993 December 28 and 12/2003 May 21).
2. Renewable energy sources will be used for any of its establishments.
3. Organic and compostable materials will be used for the cases and packaging of its products, and recyclable when there is no alternative.
4. It will ensure that all its working people have decent psychosocial and salary conditions.
5. It will correctly inform its end customers about the products purchased and in turn will ask them to make responsible use of them.

If circumstances arise where Majoral Jewelry is directly or indirectly responsible for any impact on Human Rights, it must repair the harm caused to those affected, proportionally according to its degree of responsibility. Reparations may be both economic and symbolic.

Measures of denunciation, punishment, or retaliation may also be taken in relation to those causing the impacts. In the form of contract termination in the case of suppliers or dismissals in the case of working people of the organization.

The causes of the impact will also be analyzed to prevent them from recurring in the future.

Majoral Jewelry is obliged to communicate periodically at least once a year the incidents or absence thereof that may have occurred. Communication can be made in the form of a Newsletter on the corporate website, or by email to interested parties through a report on their commercial policies.

Majoral Jewelry understands bribery in its strictest sense, that is, offering or giving (as well as demanding or receiving) any undue advantage to (or from): public officials, political candidates, parties or officials, or employees, directors, or officials of the private sector.

It is a form of relationship between people that the organization explicitly rejects and will not tolerate under any circumstances. Neither in the name of the company nor personally will advantages be offered to groups or individuals in exchange for accepting sales contracts or any other kind. It will also not be tolerated that donations are made afterward as a result of having been able to accept certain agreements. The same will be done in reverse. Advantages will not be demanded or accepted afterward for having signed purchase contracts or any other kind.

No commissions will be offered to agents who are members of client organizations (potential or not), just as it will not be tolerated for members of Majoral Jewelry to accept commissions from suppliers or agents of other organizations in exchange for accepting purchase contracts or other types.

No gifts will be made in exchange for accepting sales contracts or similar. Nor will it be accepted that a Majoral Jewelry worker receives any gift for the simple fact of having signed contracts with suppliers or other external agents.

This measure has been ratified by the Management of Majoral Jewelry in the management meeting held on 11/30/2022 and is recorded in the minutes.

Purchasing department managers are part of a risk area susceptible to receiving offers of advantages or directly advantages once purchase contracts have been accepted. Although the nuance is rather vague, it will be necessary to distinguish, for example, between a Christmas gift received from a supplier (increasingly less common) that on some occasions may be intended for a specific person, and that less justified gift that may not be made publicly. In the first case, the gift can only be accepted if it is made in the name of all company members and distributed among them, as they are generally food products. Any collective celebration in the company can be used to make use of these gifts that are accepted only for the simple fact of being a cause for socially shared joy.

Sales department managers are also part of a risk area, but in our understanding lesser, since, in the case of bribery occurring, it should be in the reverse direction, that is, offering or giving advantages to purchasing managers of other organizations. This situation would already be part of a deliberate policy by the organization and it would be unlikely that this infraction would have its origin in an individual initiative of the sales manager. Majoral Jewelry does not allow its members to offer any type of advantage to purchasing managers of client companies.

The company maintains a register of gifts and donations made.

Majoral Jewelry explicitly rejects and prohibits any type of violence among its members, both inside and outside its premises and whether this violence is exercised on people who are members or not of the organization. This rejection and prohibition also includes animals.

If any circumstance is proven in which any member of the organization has exercised any type of violence, the corresponding complaint will be filed and it will be considered a very serious offense, which may be cause for disciplinary dismissal.

Majoral Jewelry prohibits child labor and ensures that it does not indirectly participate by favoring or tolerating it. To avoid these situations, suppliers who equally prohibit this practice and can ensure compliance are selected. Thus, the resolutions of ILO Convention 138 and Recommendation 146 that establishes minimum ages at 15 years will be complied with so that minors can complete mandatory minimum schooling.

Majoral Jewelry assumes and complies with the provisions of ILO Convention 29 regarding not participating in or favoring forced labor, including prison labor for servitude, contracted or non-voluntary. Special care must be taken when contracting manufacturing services to companies that do not respect this convention. Especially those located in other countries.

People in the organization may not practice or approve any form of discrimination in the workplace, in relation to contracts, continuity of employment, remuneration, overtime, access to training, professional development, promotion, leave, or retirement. This includes discrimination based on race, color, ethnicity, caste, national origin, religion, disability or genetic information, gender, sexual orientation, union membership, political affiliation, marital status, parental or pregnancy status, physical appearance, HIV status, age, or any other personal characteristic not related to the inherent requirements of the job. Members must ensure that all people "fit to work" have the same opportunities and are not discriminated against by factors unrelated to their ability to perform their duties.

No person in the company will manufacture or use chemical products or hazardous substances that are subject to international prohibitions. The chemical substances necessary for jewelry manufacturing are strictly regulated with indications about their degree of danger with the informative dossier on how to act in case of accident. An external company will be in charge of verifying compliance with this regulation that falls within the scope of work safety.

Majoral Jewelry has evaluated through a report the risks of negative impact that its commercial chain entails to thus establish the measures it considers necessary to reduce or eliminate these risks. When a negative impact could not be avoided, it must be actively repaired.

Human resources will come from different areas of responsibility:

The General Manager.

The Finance Manager

The Production Manager

The Sales Manager.

The Communications Manager.

Majoral Joies makes a significant effort to meet the quality standards set by the Responsible Jewellery Council (RJC), ensuring responsible, ethical and sustainable business practices, and transparency throughout the supply chain —from mineral extraction to final sale.

The company is committed to producing an updated annual report, which will be made available either through publication on the corporate website or via email communication to relevant stakeholders, including employees, customers and suppliers of Enric Majoral SL.

The present report takes the United Nations Sustainable Development Goals (SDGs) as a guiding reference and describes the current status of Majoral Joies' business practices in relation to these goals.

Majoral Joies also publicly states its firm rejection of any commercial relationship that involves a breach of the United Nations Universal Declaration of Human Rights. The organisation refuses to contribute to the financing of armed groups or to money laundering, as well as to any relationship involving corruption, fraud or extortion of any kind.

Our activity focuses primarily on designing, producing, and marketing jewellery. Since 2013, we have also distributed Fairmined-certified metal to other jewellery professionals. From the beginning, our organisation has been commercially oriented towards two main customer profiles:

1. End customer.
2. Intermediary customer.

An intermediary customer is understood as any individual or organisation that also sells to the end customer. The main goal of Majoral Joies and its intermediary clients is to meet the needs of this end customer with regard to jewellery products.

Majoral Joies operates five own physical stores, which allow us to directly serve our customers. These stores are located in Barcelona and the Balearic Islands (Spain). Sales through intermediary clients make it possible to reach other customers outside of this geographical area.

In addition, the launch of an online store in 2003 has enabled us to serve customers around the world.

Majoral focuses its efforts on maintaining the highest quality in the materials used during production, offering jewellery made from 18 carat gold and sterling silver, with ethical sourcing certificates from Fairmined and Chain-of-Custody by the Responsible Jewellery Council (RJC).

We believe that our current commercial structure allows us to positively contribute to the achievement of several Sustainable Development Goals (SDGs).

SDG 1 No Poverty + SDG 4 Quality Education

For much of our jewellery production, we use Fairmined-certified metals. This certification is granted by the Alliance for Responsible Mining (ARM), which audits the entire value chain from the mine to the end customer to ensure no human rights violations.

The Fairmined standard requires miners to be paid USD 4 per gram, which must be invested exclusively in community development (education, healthcare…) or improvements to the production process (such as environmental protection).

Some of our campaigns are closely linked to the promotion of culture, and certain creations are developed in collaboration with artists from other disciplines under the name “Creat Amb...” (“Created with...”). During these collaborations, the brand’s designers, Enric Majoral and Roc Majoral, also participate as jury members in art competitions.

SDG 3 Good Health and Well-being

Majoral Joies offers pieces made with allergy-free alloys, free from substances known to cause irritation.

The company also donates to public interest organisations such as the ACE Alzheimer Center, for which an exclusive piece was designed and produced in 2021. Since then, €10 from each sale of this jewel are donated to ACE. We also collaborate with the Vicente Ferrer Foundation and the Diver Gent Foundation, both of which work to promote health and well-being in Ibiza and Formentera (Spain).

SDG 5 Gender Equality

Women are central to both our shops and our commercial operations: they make up 80% of our team, hold 40% of leadership positions, and occupy 90% of roles with responsibility.

We currently operate five physical shops and an online store, with a team of 11 employees —all women. They receive a salary above the minimum established in the Metal Trade Agreement (Spain) and benefit from an annual profit-sharing system through performance-based incentives. The entire team also has access to a published ethical code and an anonymous reporting channel as part of our anti-harassment protocol.

SDG 7 Affordable and Clean Energy

All of the brand’s locations —including its workshops— use electricity sourced entirely from renewable energy, supplied by the cooperative Som Energia, of which Majoral Joies is also a member. In 2023, solar panels were installed at one of the Formentera shops, and in 2024 the company began generating its own solar energy.

SDG 17 Partnerships for the Goals

In 2020, Majoral Joies joined forces with other artisan jewellers to create the Grup Origen alliance —a platform driving the transition towards a fair trade jewellery model and promoting the use of environmentally and socially responsible materials.

Since 2022, Majoral Joies has been certified by the Responsible Jewellery Council (RJC), the world’s leading authority on best practice standards for the jewellery and watch industry. This certification implies adherence to the Code of Practices (COP) and the acceptance of external audits to ensure compliance.

Through this framework, Majoral Joies monitors the source of the materials used in its business activities and ensures ethical and responsible relationships with all its stakeholders.

Since 2016, the company has been part of the Economy for the Common Good movement, focusing its efforts on the values of human dignity, solidarity, ecological sustainability, social justice, and democracy. In 2023, its report for the years 2018 and 2019 was externally audited and received the “Advanced” level.

SDG 9 Industry, Innovation and Infrastructure

With the aim of delivering optimal service to its customers, the company is firmly committed to ongoing innovation, continuously adapting its management and production processes. In 2024, a digital transformation plan was launched and is expected to be completed in 2026.

In addition, the company’s leadership plays an active role in the Jewellers' Guild of Catalonia (JORGC), promoting connections across businesses in the sector to encourage shared knowledge and innovation in sustainability and responsible business practices. Within this framework, Roc Majoral leads the Craftsmanship section.

SDG 12 Responsible Consumption and Production

The entire Majoral Joies collection is designed and crafted in our workshops in Barcelona and Formentera (Spain). We also collaborate with a trusted network of artisan workshops located in the province of Barcelona, all of which follow strict quality and control standards in line with our responsible jewellery philosophy.

Majoral Joies works with recycled gold with Chain-of-Custody certification by the Responsible Jewellery Council (RJC) and with Fairmined gold and silver since 2014. The Fairmined certification, developed by the Alliance for Responsible Mining (ARM), ensures —through external audits and rigorous oversight— that the metals come from small-scale artisanal mines, where environmentally respectful methods are used and a positive impact is generated for the mining communities. Each piece of jewellery includes a hallmark that specifies the type of metal used in its creation.

A significant portion of the gemstones we use —including natural diamonds certified by Ocean Diamonds, our supplier since 2024— are sourced in ways that respect both the environment and the people involved in their extraction. We also choose to work with untreated natural sapphires from Madagascar and Sri Lanka, provided by Wennick-Lefèvre, a collaboration built on transparency and quality.

We extend our commitment to responsible consumption to our packaging materials. Since 2025, we have been using new types of wrapping made from cellulose and invasive seaweed harvested from the Venice Lagoon, with the aim of moving away from plastic and minimising environmental impact.

In addition, we fully recover leftover metal from our production process and melt it down for reuse, ensuring efficient resource use and avoiding waste.

During 2024, we published two articles on our website and social media platforms highlighting the importance of sustainability in the jewellery sector and Majoral Joies' ongoing commitment. The articles are titled: Responsible Jewellery: 5 Key Questions to Ask Your Jeweller and Sustainable Fashion and Jewellery: Consumers driving brands towards sustainability.

SDG 13 Climate Action

Majoral Joies' deep connection with nature inspires a strong sense of responsibility towards the environment. Posidònia, the most iconic collection in our catalogue, is inspired by the marine plant of the same name —a species now endangered and vital to the health of the Mediterranean. Through our brand, we share this environmental commitment by telling stories that connect with both land and sea, and we regularly publish articles on this subject on our website.

Our slogan —“Mediterranean inspired Jewellery”— is a heartfelt tribute to the natural world that surrounds us.

Majoral Joies undergoes regular external audits to verify all the claims presented in this document.

Reviewed in July 2025.